Shipping and Returns
How long until my product ships?
We are proud to be a handmade company that takes care with each and every order. That means we get making your order when you purchase, everything is made to order!
We strive to maintain a timely production timeline however service levels may fluctuate depending on volume.
PLEASE NOTE: We are currently working on a 3-4 week production turnaround. Unfortunately expedited production/shipping is not available at this time.
Delivery Time Estimates
We ship with Canada Post, these times are estimates once we send out a package based on current processing times with the postal service. These are shipping times in addition to our production time.
Within Canada: 2-7+ business days.
Within the United States: 6-14+ business days
International Destinations: 4-8 weeks +
Please note that International Delivery times vary by destination. Typically delivery is between 2-6 weeks, with some destinations taking a little longer.
Customs Delays, Import Duties and Taxes
Please take into consideration that customs officials may delay packages for a few days, and we are unfortunately unable to expedite this process. We are not responsible for any customs related delays.
Import duties or taxes are not included in the purchase price or shipping costs; these additional charges are the buyer’s responsibility. Please check with your destinations customs office to determine if there are any additional charges prior to purchase.
We want you to love your product and are committed to providing outstanding service along the way. If you have a product concern, we want to help you through it, simply send us an email.
All orders are made just for you and therefore we are unfortunately unable to offer returns or exchanges.
Please carefully read the listings, order samples to match colours and verify print quality, and email us with any questions you may have prior to ordering.
We cannot be held responsible for installation errors or mishaps. Please closely follow the instructions included with your purchase prior to installation.